The MacGregor Service Partner Plan

Service Partner PlanWhen you have a plumbing or drain problem… or your air conditioning system breaks down in the middle of a heat wave…or your heater goes on the fritz in the middle of winter… you want to be assured that you'll get a quick response for that emergency service. With MacGregor's Service Partner Plan, you'll get that peace of mind — and a lot more!

The MacGregor Service Partner Plan is a great way to be sure that in case of an emergency, you are guaranteed the priority service you deserve as a valued MacGregor customer. Already, thousands of homeowners in Emmet & Charlevoix counties have already joined and are enjoying benefits such as:

Priority service for plumbing, heating and air conditioning calls (routine or emergency)
A 15% discount on all repairs
Discounted dispatch charge for overtime or emergency calls
And much more!

Program Benefits

High Performance Tune-Ups. Recommended by manufacturers and utilities alike, regularly scheduled maintenance on your heating and air conditioning system can reduce breakdowns by as much as 95% and lower utility bills by 30%. We'll perform them for you like clockwork on a regular schedule and we'll do it at no additional charge.
Priority Service. As a Service Partner, you are our priority! You can jump to the head of the line when you call! Your job will be scheduled ahead of others. This applies to routine and emergency calls.
100% Satisfaction Guarantee. We promise your complete satisfaction – GUARANTEED. If you're not fully satisfied, let us know and we'll make it right.
15% Discount. You will receive a 15% discount off all repairs for our plumbing, heating and air conditioning services for as long as our Service Partner relationship remains in effect.
Relax, We'll Call You! When you're a Service Partner, we make your systems our top priority. We'll call you and schedule your heating or air conditioning system tune-up so you don't have to worry about it.
A Trusted Professional on Your Home Service Team. Your MacGregor plumbing, heating, air conditioning and geothermal technician is not only trained to take care of your equipment, he is trained to show a respect for you and your home. You'll take comfort in knowing our technicians wear clean uniforms and are background checked and drug tested and are trust certified for your safety and protection.
Ongoing Safety Inspections. Your peace of mind is our goal. We will assess your Service Partner Plan's equipment to ensure they are in safe operating condition. You'll receive a detailed report of our findings, and we'll explain any concerns. We'll alert you to potential emergencies before they become disruptive problems. We'll even call to schedule your appointments so you won't have to worry about it.

Sign Up for The Service Partner Plan

Speak to a MacGregor service technician on your next service call. He can give you a form, collect your payment and sign you up on the spot.


Speak to a MacGregor Customer Service Representative by calling 231-526-9633.

Proudly serving the Emmet and Charlevoix areas for over 60 years

Call Anytime

A woman-owned business.

What Your Neighbors Are Saying...

  • "John followed up to a previous visit. He promised to service and flush our water heater. For this follow up visit, he arrived on time and quickly went to work. He not only flushed the water heater but also replaced the elements that were in bad shape. John was professional and extremely responsive and did an excellent job! " Read More
    – Timothy Manning
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