Privacy Statement


MacGregor respects each individual’s right to personal privacy.  We will collect and use information through our Web site only in the ways disclosed in this statement.  This statement applies solely to information collected at MacGregor’s Web site.

Part I.  Information Collection

MacGregor collects information through our Web site at several points: our newsletter subscription form and our online service request system.

We may also collect personal information which our users divulge about other people, such as referrals or gift purchases on behalf of other persons. MacGregor does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.

We collect the following general data that is not personally identifiable information: our visitor's computer IP address and browser type.  We collect demographic data in order to understand where our users are originating from (refering sites) and how they are using our web site. We collect this information through automatic logging files.

We do employ cookies. A cookie is a small text file that our Web server places on a user’s computer hard drive to be a unique identifier. Cookies enable MacGregor to track usage patterns and deliver customized content to users.  Our cookies do have an expiration date. Our cookies do not collect personally identifiable information.

Part II.  Information Usage.

The information collected by MacGregor will be used for internal purposes only. .

Registered users will receive additional announcements from us about products, services, special offers, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.

We offer links to other Web sites.  Please note: When you click on links to other Web sites, we encourage you to read their privacy policies.  Their standards may differ from ours.

If our policy on information collection or uses changes, will advise you by updates to this privacy statement

Part III. Problem Resolution

If problems arise, users may contact MacGregor by the contact form in the main menu.

Part IV. Data Storage and Security

MacGregor protects user information with the following security measures: secure servers, firewalls and SSL encryption.
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What Your Neighbors Are Saying...

  • "John followed up to a previous visit. He promised to service and flush our water heater. For this follow up visit this past Monday 6/15/20, he arrived on time and quickly went to work. He not only flushed the water heater but also replaced the elements that were in bad shape. John was professional and extremely responsive and did an excellent job! " Read More
    – Timothy Manning
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